Terms and Conditions

Introduction

Welcome to Sterling Clean Solutions Ltd. These Terms and Conditions govern your use of our website and the provision of our house cleaning and domestic services. By accessing or using our services, you agree to comply with and be bound by these terms.

Company Information

Sterling Clean Solutions Ltd provides residential house cleaning, deep cleaning, carpet and upholstery cleaning, window cleaning, end-of-tenancy cleaning, and eco-friendly cleaning solutions.

Services

We offer the following services to our customers:

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• Residential house cleaning
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• Deep cleaning
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• Carpet and upholstery cleaning
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• Window cleaning
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• End-of-tenancy cleaning
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• Eco-friendly cleaning solutions
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All services are subject to availability and specific terms as detailed in the service agreements.

Bookings and Payments

Bookings must be confirmed in advance. Payment terms will be communicated at the time of booking and must be adhered to by customers. We reserve the right to suspend or cancel any booking if payments are not made according to agreed terms.

Customer Responsibilities

Customers must provide accurate information and ensure access to the premises at the agreed time. We expect customers to secure any valuables before our team arrives. Sterling Clean Solutions Ltd accepts no liability for loss or damage to valuables left on premises during service provision.

Cancellation and Rescheduling

Cancellations or rescheduling requests must be made promptly. Cancellation fees may apply depending on the notice given prior to the scheduled service date.

Liability

Sterling Clean Solutions Ltd shall exercise reasonable care in delivering services. However, we shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Any claims for damages or dissatisfaction must be reported within 48 hours following service completion.

Use of Eco-Friendly Products

Our commitment to the environment means we predominantly use eco-friendly cleaning solutions. Customers with known allergies or sensitivities should inform us prior to service, so appropriate products can be selected.

Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Sterling Clean Solutions Ltd and is protected by intellectual property laws. Unauthorized use or reproduction of any content is prohibited.

Privacy

Your privacy is important to us. While this document does not cover our full privacy practices, we handle all personal data in accordance with applicable data protection laws and our Privacy Policy (available on our website).

Changes to Terms

Sterling Clean Solutions Ltd reserves the right to update or modify these Terms and Conditions at any time. Continued use of our services constitutes acceptance of any changes made.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising shall be subject to the exclusive jurisdiction of the courts located in Manchester, Greater Manchester.

Contact Information

For any inquiries regarding these Terms and Conditions, please contact us at our registered address: